Shipping policy
Order processing time:
All orders are processed within 1–2 business days (excluding weekends and holidays). Once processed, you will receive a confirmation email with tracking information.
Shipping times:
- United States: 3–8 business days
- Orders may ship from multiple warehouses to ensure faster delivery.
Shipping costs:
- Free shipping on orders over $49 (before tax and after discounts).
- Flat rate of $4.95 for orders under $49.
Carriers:
We work with trusted carriers such as USPS, FedEx, and UPS. Carrier selection is based on the fastest and most cost-effective method available for your location.
Delays:
We are not responsible for delays caused by carriers, customs, weather conditions, or other factors outside our control. If an item is significantly delayed, contact us so we can investigate.
Order tracking:
Once your order ships, you will receive a tracking number by email. Tracking updates may take up to 24 hours to appear.
Lost or stolen packages:
We are not responsible for packages marked as delivered by the carrier. Please check with neighbors, family members, and your local post office. If the package cannot be found, contact us to discuss options.